Shipping and Delivery

FREE WORLDWIDE SHIPPING

The best things in life are free, so we've made shipping FREE* for ALL our orders**! No minimum purchase required. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries, we will contact you.

* Free Standard Economy Shipping
** Except on AILAVIEU Letter Boards, which use International Registered and Express Mail Services

Many countries collect customs/duties for international purchases, so please review your country's international customs policies as we are unaware and are not responsible for the payment of those duties and fees.

 

SHIPPING PROCESS

➳ Your order will be processed and dispatched within 2-5 business days.
➳ You will be notified with a Shipping Confirmation email once your order is dispatched (tracking number will be provided inside the email).
➳ Generally, customers are able to receive their orders within 14-35 business days from the day of shipping confirmation, though this may still vary depending on the availability of the carrier provider and order destination.

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you’ve specified combined shipping.

We will not be responsible for delays due to customs.

 

If you have any other questions, please contact us at hello@ailavieu.com and we will do our best to help you out.

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